Contact

Sales and enterprise: sales@matterwave.ai · Support: support@matterwave.ai · Security: security@matterwave.ai · Privacy and data requests: privacy@matterwave.ai

For a support thread, quote the request id the client showed with the error and, for a desktop or terminal client, its version. Never paste an API key or a keychain entry.

What we offer a business

• Team plan: per-seat pricing with a pooled allowance, single sign-on, member and role management, an audit log, and a default overage cap that scales with seats. Pricing.
• Invoice billing on net terms with a PO number, for organisations that do not pay by card.
• Negotiated terms for larger organisations: allowance and limit overrides, custom late-payment policy, and a contract reference on every change. Enterprise and invoicing.

Legal

• Terms of Service
• Privacy Policy

Both are the texts the app shows at sign-up; the terms carry the version recorded on your account.